Pompome provides lowest available prices in every type of accommodations thus we offer you with lowest prices guarantee. With our guarantee, we are glad to make full refund of excess money.

1. Please bring in price list; such accommodation shall be same type/day/and time of check-in.
2. We will continue with verify and money transferred.
3. Photocopy of your identification card, signed to verify true copied together with your bank details.
4. We will proceed with money transferred within 7 days as from term 1-3 completed.
5. Refund could be requested within 30 days after your check-in.

To prevent unauthorized access, we use Paysbuy and Paypal systems to protect credit card transactions. Not only reliance but in every transaction you will receive confirmation from Paysbuy or Paypal via your email.

Our accommodations are owned by different owners plus most of the accommodations do not provide cleaning service therefore cleaning policy is one of our priority. You as our privileged guest can be ensured of our cleanliness during your stay as follows:

1. We do cleaning survey; only eligible accommodations should join Pompome.
2. Our staff will complete cleaning process before every check-in.
3. Bedding is in hygienic condition before use.
4. We provide ready cleaning service; in case of cleanness problem you can contact our staff as number provided to clean forthwith.
5. Our staff will complete cleaning process right after every check-out.

We provide call center service for booking/ payment/ and other enquiries support, please contact:

Working hours:

• Mon – Sat: 9.00 am.-18.00 pm. contact: 02-730-0937

Overtime: (Emergency)

• Please contact: 081-311-1232 (K.Tong) or 081-837-1789 (K.Pom)